1win Terms and Conditions
Before you join 1win as a user from Lebanon, it’s important to know what you’re supposed to do and what you can expect. This document contains all the important points about the main rules of 1win.
Main Rules of Bet Acceptance
The 1win bookmaker can limit how much someone bets and the odds for certain events. The brand can also change these limits for individual players without explaining why.
Once a bet is registered online and confirmed, it can’t be canceled or changed. You can only bet up to the amount of money you have in your profile. When you place a bet, the money is taken from your account. If you win, the winnings are added back to your profile.
You have to place your bets before the event starts. The start time mentioned is approximate. If you bet after the event starts, it doesn’t count, except for live events. These bets are valid until the match ends.
Account Opening
The player from Lebanon needs to make a profile first to use all the site’s services. Users can sign up with social media or just use their email and phone. When signing up, players must give a valid email address. The company may check records to confirm bettors’ identities. Players agree to provide true and full information about themselves during registration.
Deposits and Withdrawals
To place a bet online, you need to put some money into your profile. You have to use your account, bank card, or a system registered under your name to pay.
The bookmaker has the right to charge a commission to cover all expenses for withdrawing funds that haven’t been used in games. To be able to withdraw money, you need to either bet the full amount of each deposit you’ve made or use all of it in any of the games on 1win site.
Amendment of Conditions
For various reasons like business, laws, or helping players, the brand can change the Agreement. You can see the Agreement details and when it starts on the site. You’re responsible for checking the Agreement. If you don’t agree with any changes, stop using the site. If you keep using it after changes, it means you accept them.
Claims and Notifications
If you have issues with the 1win Lebanon site or app, tell the 1win service team now. You can do it via:
- Live chat;
- Hotline;
- Email.
The player agrees to use the stored record of the problem as proof of the claim’s fairness.
Dispute Resolution
The company welcomes any disputes. All concerns will be thoroughly reviewed. Provide your dispute with facts and arguments in writing through the online chat or email. The bookmaker will respond within 14 days. If further investigation is needed, the brand may extend the review period to 30 days. Offensive language and false information are not allowed.